It's not that bad actually... I travelled on 23rd June and it was pretty great... The coaches were spotlessly clean, food was good (not great). And they use Nutralite butter, not Vimal. After each meal, if the coach floor was even a little bit dirty, it was cleaned again and room freshners were used to impart a good fragrance. Indian Railways and certainly E.Co.R has come a long way in the last 6-7 months. The train got a bit delayed after Jajpur and especially nearby Cuttack where it stopped at Gopalpur Dhanmandal. But overall the train was only 15 mins late. The coach attendants although I must say were not prompt. If you needed an extra milk powder packet, you had to ask about 3-4 times. One of the passengers lost his temper at one of them and shouted on top of his lungs. Needless to say that after that verbal...
more... tirade, service improved tenfold. Before Bhubaneswar, the attendants came to ask for tips, and the same passenger who had scolded the attendant gave him Rs. 50.